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Operations Manager

Keywords / Skills : Operations Manager, Assistant Manager, OPS Manager, Process Improvement, Business Excellence, Business Improvement, Process Excellence, Sales Campaign, People Management

3 - 8 years
Posted: 2019-06-24

Customer Service/Call Centre/BPO
Operations Manager
Posted On
24th Jun 2019
Job Description
Join a profitable, fast-growing call center, while we’re still young. An unparalleled opportunity to grow with us.

Loop Contact Solutions is looking for an Operations Manager who welcomes the challenges of working in a brand-new company positioned for growth. The candidate must be particularly adept at effectively running sales campaigns and must have strong background in process improvement and organization.

What we are looking for:

Demonstrable experience in managing multiple accounts successfully

Very good sales manager skills illustrated through campaigns previously handled

Excellent skills in process creation and improvement

Proficiency to think big picture and conceptualize big picture plans, but at the same time willingness to roll up sleeves and do small tasks when necessary

Ability to put together reports that make sense. Reasonable knowledge of Excel and other basic reporting tools.

Independent. Needs no hand holding.

People person. Great motivator.

Pleasing personality, professional.

Great work ethic and attitude. Team player.

This position will be client facing, and will be working directly with the Operations Director and the owner of the company.

If you are tired of corporate politics and want to push your career to the next level very quickly, this opportunity may be what you are looking for.

Join us!


With at least 3 years' experience as Operations Manager (and must have handled sales campaigns in the same role) in a BPO/contact center setting

With experience in launching/setting up campaigns, preferably sales campaigns

Excellent English communication skills, both oral and written

Candidate must possess Bachelor’s degree in any field or at least 3rd year college level

Can work under extreme pressure and willing to work long hours

Amenable to work in night shift

About Company

Loop Contact Solutions is a contact center uniquely designed to help subscription businesses acquire and keep more customers who purchase more products over longer periods of time. The result is the achievement of Loop's core value proposition to significantly improve recurring revenues, profits, and market share for our subscription business clients.
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