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On-Site Service Delivery Manager for Application

Keywords / Skills : Service Delivery, Service Delivery Manager, SDM

8 - 12 years
Posted: 2018-09-26

Project Management
Other Information Technology
Posted On
26th Sep 2018
Job Description
  • A degree in IT related courses. 
  • 8 to 10+ years of experience in Application managed Service delivery in SAP Financial services, Specific to Insurance Industry preferred. 
  • Excellent communication around issues and opportunities – get things done, make things happen. 
  • Good analytical/ problem-solving skills. 
  • Good planning skills attributed to Release management 
  • Strong client interaction skills, able to empathize with the client, building trust. 
  • Must be minimum a bachelor’s degree holder 
  • Certifications in Service Delivery management such as ITIL or ITSM would be an added advantage. 
  • Must be amenable to work in BGC

About Company

Emerio, an NTT Communications company, is a leading IT / BPO solutions and services organization with deep roots in South East Asia.

We provide a suite of solutions and IT / BPO services for Banking, Insurance, Telecommunications, Utilities, Education, Government, Hospitality and Social Services verticals. We have been consistently delivering high quality services with our in-country and right-shored teams of domain and technology experts for more than 19 years.

Combining NTT Communications’ world-class capabilities in networks, data centers, hosting, cloud, and managed security services with Emerio's process and technology expertise in IT applications, IT Infrastructure, BPO and Consulting Services, we offer comprehensive, tailor-made, scalable and secure solutions to our clients.

Our long-term approach to client relationships embodies reliability, efficiency and adaptability.

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