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Non-Voice + CSR | Day Shift + Weekends off + 26K All in pay

Keywords / Skills : Customer Support, Customer Service, Customer Care, Non voice, Back Office

1 - 6 years
Posted: 2019-08-23

Customer Service/Call Centre/BPO
Other Customer Service
26000 - 28000 PHP
Posted On
23rd Aug 2019
Job Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Commercial Inventory Scheduler, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

As aContent Coordinator, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.


The Content Coordinator is primarily responsible for producing the final telecast schedule in the IBMS scheduling system for exporting (finalising) to the automation system for playout. This includes the placement of station promotions, local news updates and other local non-program matter, and timing these events to fit within the Network’s formats and guidelines.

Areas of Direct Responsibility

  • Completion ("Timing-Out") of the final telecast schedule(s) in IBMS, to deadline. 
  • Placing News Updates, Promos and ensuring correct placement of commercials by Commercial Inventory (C.I.), as-well as billboards, exempt commercials and sponsorships. 
  • Handling competitions, pre-empts and other Presentation inventory. 
  • The exporting of schedules to the 7BCM automation system for playout. 
  • Maintaining formats and breaking patterns as required by local Programming needs. 
  • Placing News Updates locally according to the requirements of the local News department. 
  • Coordination of schedule amendments. 
  • Protect and enhance 7 Queensland’s local on-air presentation look and feel, across all sub-markets. 
  • Advise and communicate best-practice uses of the IBMS Content System 
  • Protect the Network’s broadcast licenses by exercising regard for the statutory requirements of the Broadcasting Services Act (BSA) and the Australian Communications & Media Authority (the ACMA), the regulatory requirements of the Television Industry Code of Practice, the Trade Practices Act and all other relevant industry legislation and Codes of Practice in all activities. 

  • Problem Solving 
  • Mathematics – Particularly with dealing in time and logic, Numeracy. 
  • Strong Trouble Shooting Skills 
  • Attention to detail/Accuracy 
  • Strong communications skills 
  • Ability to meet daily deadlines 
  • Solid computer skills 
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:

  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City 
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City 
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City 
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City 
We are open from Monday to Friday, 8am-4pm.

For faster processing, text: 7BGC (space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043

Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

About Company

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.

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