Reports to: Security Team lead Education: Bachelors Degree in Electronics and Communications Engineering, Computer Engineering, Computer Science or other related courses. Two openings for L2 and L3
Knowledge and Skills Extensive experience in Network and Security devices security assessment. Hands on experience on hardening network devices, security devices Hands on experience with Vulnerability assessment and Vulnerability mitigation. Hands on experience in using penetration test tools. Experience handling Vulnerability scanners.
Qualities Strong Technical, analytical and interpersonal skills. Ability to communicate in an understandable, polite and friendly manner, both written and verbal. Enthusiastic, organized, and ability to show a sense of urgency and the will do what it takes to complete the assigned tasks including working a longer shift with little or no
Key Accountability Network and security device monitoring Collaborates with Infra and Operation team for escalating any findings. Research, test or verify proper functioning of security tools patch and fixes. Monitors network and security operation to detect potential vulnerability and provide possible solutions. Handle network security operation team and generate monthly report. CERTIFICATIONS: CCNA and Related certification with security is a plus.
Yondu is a technology solutions company providing I.T. outsourcing and mobile services. It was established in 2001 and is wholly-owned by Globe Telecom. For the complete information on our company, please visit www.yondu.com.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases