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Network Operations Engineer

Keywords / Skills : Avaya plus VoIP and OBX

3 - 5 years
Posted: 2019-06-21

Nationality
Philippines
Industry
Recruitment/Staffing/RPO
Function
IT
Role
System Administrator
Education
Bachelors
Degree
Posted On
21st Jun 2019
Job Description
Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science or other relevant field

• Experience in Avaya plus VoIP and OBX

Job responsibilities:

• Create and manage dial plans and routes for cloud PBX

• Request, assign and manage telephone numbers

• Troubleshoot and resolve Level 2 incidents related to user account administration

• Troubleshoot and resolve Level 2 incidents with desktop application

• Troubleshoot call quality issues and engage with other Association Third Parties as required.

• Resolve L2 incidents related to Ring Central Office performance and functionality, raise incidents to the Association’s Third Party as required

• Maintain technical and environment administration documentation used to support Ring Central Office

• Maintain skills needed to support Ring Central Office

• Maintain day-to-day working relationships with the Association Third Parties as required to deliver the Base Services

Work schedule: Shifting

Location: Metro Manila

Salary: 30-100k



About Company

WONESE is a full-service recruitment company that provides staffing services for all levels of employment around the globe—and unparalleled customer service. We work across all industries, including:
• Engineering • Construction • Health/Pharmaceuticals • Consumer goods
• Banking and financial services • IT and technology
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