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Keywords / Skills : IT Staff, MIS Staff, Nihonggo, Japanese Language

2 - 3 years
Posted: 2019-08-14

Nationality
Philippines
Industry
Travel/Tourism
Function
IT
Role
Other Information Technology
Education
Bachelors
Degree
Posted On
14th Aug 2019
Job Description
Duties and Responsibilities:
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults 
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new user's accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology
  • Conduct electrical safety checks on computer equipment
Qualifications:
  • Degree holder of Information Technology
  • 2 - 3 years relevant experience is required
  • Can speak, read and write Japanese (Nihonggo)


About Company

Alsons/AWS Information Systems, Inc. (formerly Alsons/ADTX Information Systems, Inc.) offers affordable and efficient IT solutions for companies to support and enhance their business. It was established last May 21, 1997 as a joint venture between Advanced World Systems, Inc. (formerly ADTX Systems, Inc.) and Alsons Corporation.

Advanced World Systems, Inc., is a 100% Japanese-owned company based in Manila and Cebu in the Philippines. AW Systems is engaged in application software development, web-related software development, firmware design & development, printer microcode & device driver development, mobile device development & quality assurance service.

Alsons Corporation is a diversified Filipino-owned conglomerate (Alcantara Group) of more than 30 operating companies. The Group's interests span a wide range of industries including industrial products, power generation, agri-business, forestry, transportation, property development and construction materials

Our services include Application Software Development, Systems Integration, IT Infrastructure/LAN Setup and Maintenance, Network and Data Security Solutions, Web Site Design and Development, IT Staff Augmentation Service, and Sales of Computer Hardware and Software. We cater to local companies, especially Japanese firms since we are well familiar with the Japanese way of doing business.

Our Company is continuously expanding. We are in need of highly competent and skilled individuals to be part of our team.
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