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Midshift Senior Car Rental Representatives - 7034

1 - 4 years
Posted: 2019-02-12

Industry
ITES/BPO
Function
IT
Role
Customer Service Executive
Posted On
12th Feb 2019
Job Ref code
8525337
Job Description
Job Description :

Delivering an exceptional experience, and great customer service to our members
Troubleshooting with customers on a wide range of issues, via phone, email and webchat;
Receiving and responding to feedback from members at different stages of their user experience
Regular interaction with our members, reflecting our company values
On-boarding members
Contributing to the development of systems and processes to ensure we are delivering remarkable customer service to our members
Managing Car Borrower applications through to approval.

Requirements:

VERY strong customer empathy and ability to address all points
Strong A grade English ability
Leadership potential
Must have analytical mind and type at least 45 words per minute
Must be able to learn and navigate new software and systems
Must have at least 3 years of professional experience in a related field
Must be willing to work in dayshift schedule in Ortigas Center, Pasig City
For faster processing, visit our Ortigas site, Monday Friday, 9AM-3PM
Office Address: 32nd Floor Robinsons Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City
Bring your resume and valid ID. Look for Ellaine.

About Company

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career. Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. Visit and apply at one of our Career Hubs, Monday-Friday, 9AM-5PM with your updated resume and a valid ID: Ortigas Career Hub - 32nd Floor, Cyberscape Beta Building, Topaz Road, Ortigas Center, Pasig City | http://www.microsourcing.com/visit-us-ortigas.asp Eastwood Career Hub - 6th Floor 1880 Building, Orchard Road Eastwood City Cyberpark, Bagumbayan, Quezon City | http://www.microsourcing.com/visit-us-ew.asp MOA Complex Career Hub - Ground Floor Two-Ecom Center, Tower A, Harbor Drive corner Palm Coast Avenue, Mall of Asia Complex, Pasay City | http://www.microsourcing.com/visit-us-moa.asp


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