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Microsoft Digital Workplace Specialist

Keywords / Skills : O365

4 - 14 years
Posted: 2019-09-11

IT/Computers - Software
Other Information Technology
Posted On
11th Sep 2019
Job Description
The Role:

We are specialised and boutique IT consulting and advisory company focused on delivering innovative and modern computing solutions for small to medium-d organisations. We are expanding to provide fully managed services capability and deliver end to end support services for our customers.

You Will Do:

O365 Services
Be able to provide operational and business value examples of using cloud services to automate, streamline or improve operational effectiveness, including:
  • Using and supporting SharePoint Online
  • Microsoft Forms
  • Microsoft Flow
  • PowerApps and an ability to orchestrate processes for automating standard / manual processes
  • Provide examples of PowerShell to automate administrative activities
  • SharePoint Online
  • Microsoft Teams
Modern Desktop
Be able to demonstrate an understanding of Evergreen computing, including:
  • Autopilot
  • Co-Managed Devices
  • Device Management using InTune
  • Software delivery and Windows as a Service
  • Office Deployment
Device Management
Be able to provide knowledge for supporting non Windows OS including:
  • iOS/Android and MacOS
  • Understand usage concepts such as BYOD, COPE and how they determine security posture
  • Using InTune to manage corporate and personal devices
Customer Relationship Management
Proven experience maintaining positive and proactive relationships with a diverse range of customers.
  • Ensure a high degree of communication and visibility with all customers
  • Provide appropriate and timely responses for position commitments such as support ticketing and activity reporting
  • Maintain meaningful records of customer interactions to collect customer requirements and provide feedback for the client team
Quality Systems Maintenance
  • Be able to demonstrate awareness and comfort in the maintenance of quality processes for IT systems
  • Produce, maintain and review documentation for the onboarding and provision of support for customers
  • Maintain and review configuration documentation for customer environments and Landfall solutions
  • Manage the approval lifecycle for change and implementation of new and existing solutions and products for customers
You Should Have:
Proven experience in O365 management having full Global Administrative rights and be able to demonstrative knowledge in administering an O365 tenant and cloud services, including:
  • Identity Management, ADFS, AzureAD
  • ATP, Device Security, Threat Protection, DLP, Rights Management, Conditional Access
  • Security including EMS / Tenant Health / Conditional Access / Security Compliance
  • Exchange Online / eDiscovery / Mailbox & Resource management
  • SharePoint Online / OneDrive for Business
  • Users / Groups / Resources
  • InTune Management
  • Skype for Business / PSTN Calling / Teams VoIP & conferencing
Hybrid / Migration Experience
Be able to demonstrate experiences with Hybrid environments and migration activities, including:
  • AD Connect / AD administration / ADFS
  • Exchange Hybrid and Calendar interoperability
  • Skype / LYNC
  • SharePoint & Data Migration and Toolsets used to migrate to SharePoint Online / OneDrive for Business

Key Skill(s)

About Company

About the Company:

GroWorx is an exciting global firm that brings modern consulting and outsourcing services to drive real organisational value in digital, operational and marketing performance.

With industry veterans and strategic partnerships with the leading cloud technology platforms, we bring tremendous breadth and strength to our people and our clients. It allows us to build from the ground up a cloud only, digital native business, where we are driven by the ennobling premise— to help companies and communities achieve their potential.

Our key Service Tribes are
ScaleDigital: which Think, Build and run Digital software solutions using our unique global teams
ScaleOperations: who help organisations improve and run their business functions using globally outsourced teams
ScaleBrand: a global Tribe dedicated to driving brand engagement and revenue for our clients

At the centre of the GroWorx vision is to contribute to the communities we operate. This Impact Sourcing builds delivery capability in emerging economies to tap in their rapid growth of emerging talent, and develop that talent with the business and technology skills needed for a modern business and modern economy. With these advanced skills, the salaries and living standards in those communities rise. By partnering with government, local industry and educational institutions, we are able to build delivery centres where they are needed most.

GroWorx is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Opportunities for short term internal travel open to interested and high performing candidates.
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