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Marketing Team Lead

Keywords / Skills : Team Leader, Team Lead

5 - 10 years
Posted: 2019-10-11

Industry
ITES/BPO
Function
Marketing & Communications
Role
Other Marketing - Team Lead
Posted On
11th Oct 2019
Job Description
Aside from ensuring targets are met by partly doing production, the Team Leader shall also be responsible for the following:
  • Monitor daily tasks based on Key Performance Indicators.
  • Ensure all deliverable are sent within agreed time line and within SLA.
  • Lead Calibration Meetings and FGD to align all team members regarding the Project.
  • Conduct basic technical training to new hires.
  • Motivate, coach, and guide the team members by providing creative ideas and ways on how to carry out the respective tasks on a regular basis.
  • Manage Attrition of the group.
  • Nurture team members by providing avenues for career/personal growth.
  • Manage first-level escalation issues. Address, resolve and de-escalate any concerns raised by the client on a timely manner.
  • Communicate closely with the client and proactively seek for LOB growth or other opportunities that the team/company can provide.
Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree.
  • Must have been a senior team member for at least a year.
  • Work experience in Research and/or Marketing is a plus.
  • Excellent English oral, comprehension and reading skills.
  • Must be proactive, motivated, detail-oriented, a team player and knows how to work with Service Level Agreements (SLA) and metrics.
  • Must be highly organized and with excellent multi-tasking skills and ability to prioritize activities effectively
  • Computer and internet proficient.

Key Skill(s)

About Company

Infinit-O is an outsourcing company based in the Philippines. We provide Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions. We are built to address the challenges of small and medium-sized companies who want to realize the full benefits of outsourcing.

We provide a wide variety of BPO services including Back Office, Research, Finance and Accounting, Contact Center, IT, and Healthcare Outsourcing Services.

We serve a number of industries, where we have developed deep domain expertise including: Technology, Healthcare, Social Media, Research, Financial Outsourcing Services and other services industries.
Our solutions enable companies to substantially reduce costs to improve margins and conserve cash. We help businesses become more scalable, ramp more efficiently, and get to market faster. We make it possible for our clients to focus their efforts and investments on other priority deliverables. Our flexible approach, dedication to quality, and experienced team make outsourcing easy and predictable.

Incorporated in 2005, our BPO company office is located in Makati, the high tech business center in Metro Manila.
About Recruiter
Jeline Madeleine Advincula
Sourcing Officer
Infinit-O Manila Inc
...
Skills I hire for C#, Linux, Python, Cyber Security
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