The client offers physical therapy that with the most advanced technology to help clients get better faster.
Roles and REsponsibilities:
Email Marketing to current patients - must be knowledgeable with Campaign Monitor: • Come up with creative ways of asking patients for a referral from a friend / family member • Come up with creative ways of asking patients for google / FB review • Email recently discharged patients to let them know we will offer a free screen to a friend or family member • 2 emails per month of interesting blog posts • Email one question per month to engage patients to get a response • In your reply, please let me know who the current president of Mexico is?
Email marketing - past patients • Once per month - draft an interesting email to get past patients to come back to our clinic • 2 emails per month of interesting blog posts • Email a question to get them engaged
Physician Marketing • Write thank you notes to all referring physicians • Update letters sent out to all referring physicians • Send online google / fb reviews to referring physicians • Help with the direct mail listings to the "Dream 30" list • Send letters to patients to get them to refer us to their MD
Direct Mail • Help with mailing out the Newsletter • Send out welcome to the clinic postcards to all new patients • Thank you for coming postcards to all recently discharged patients • Mail out the newsletter to all past patients
Text Message • Text message all current patients for google / fb review
Facebook marketing • Create interesting blog posts for the FB group • Encourage members to ask questions / share stories • Share 1 testimonial per week inside the FB group
• 2 to 3 years experience in a similar role
• Strong command of the English language both spoken and written
• Background in marketing & sales
• Experience with Direct Mail Marketing / Copywriting
• Experience with Email Marketing
• Experience with Facebook Marketing
• Experience with Research competitors
• Willing to work part time 4 hours a day - US CST
Virtual Coworker provides home-based Filipino professionals the opportunity to expand their careers and skill-set by working for global companies; primarily in Australia and the US. We offer competitive salaries and an excellent work-life balance. If you’re hardworking and have a great attitude, apply now to join our ever growing Virtual Coworker family!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases