> Responsible for execution of end-to-end recruitment process
>Applies suitable and effective sourcing strategies and tools
>Coordinates with the Hiring Managers regarding their manpower request >Ensures the hiring of the highly motivated and competent individuals > Prepares job offer letters and other documents necessary for the hiring process
>Liaise with the Human Resource and Administrative Department for pre-employment and onboarding of new hires
>Assists in monitoring the manpower requisition forms submitted by the Hiring Managers
>Helps in updating and maintaining the applicants database
>Other ad hoc task that may be assigned form time to time
Making excellent use of our extensive network, Neo Career Group provides various options to candidates for their individual career development and the service that brings 'Growth' to them. We support the candidates' decision in making their career move with their career-related challenges.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases