Korean Telemarketing, Online Marketing, CS rep wanted! 

Job Summary

Company
Zimi Tech Inc 
Industry
ITES/BPO 
Location
Metro Manila 
Years of Experience
1 - 6 years 
Function
• IT • Marketing & Communications • Customer Service/ Call Centre/ BPO 
Posted On
25th Sep 2018 

Job Description:

Customer Service/ Sales Officer

Responsibilities:

-Contact potential or existing customers to inform them about a product or service

-Answer questions about products or the company

-Ask questions to understand customer requirements and close sales

-Enter and update customer information in the database

-Handle grievances to preserve the company’s reputation

-Keep records of calls and sales and note useful information

Requirements:

-Native Korean
-Proven experience as telesales representative or other sales/customer service role

-Proven track record of successfully meeting sales quota preferably over the phone

-Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-Ability to learn about products and services and describe/explain them to prospects

-Excellent knowledge of English

-Excellent communication and interpersonal skills

-Cool-tempered and able to handle rejection

-Outstanding negotiation skills with the ability to resolve issues and address complaints

MARKETING EXECUTIVE

-Native Korean
• Create & supervising the website from the content, look, flow, usability making sure that it runs well, and giving suggestion to improve the website system time to time.

• Creating & Managing client & day to day related database together with CS team.

• Supervising CS team workflow and coaching regarding customer servicing etiquette.

• Troubleshooting for various problems: software, work related incident, workflow related problems.

• Giving initiative to improve work efficiency (software, tools, service, etc.).

• Managing online sites (in various digital media platform / social media site).

• Developing and executing promotions.

• Research regarding industry competitor, customer, information and promotions.


Please email your CVs at blueocean1098@gmail.com


Kelly Kim 


 

Apply Now
 
 

We are ZIMI Tech

ZIMI Tech Inc. is a licensed Philippine Amusement and Gaming Corporation (PAGCOR) company that offers customer lifestyle management and a variety of value-added interactive gaming support services to our client. We are focused on helping our clients worldwide in finding new ways to enhance their gaming experience while valuing the customer-agent relationship and delivering consistent customer support. Every day, our employees help clients balance their gaming demands while ensuring customer satisfaction.

Here at ZIMI Tech Inc., our mission as an online gaming support company is to create a positive, transparent, and secure betting experience for our clients. To that end, we have acquired a PAGCOR license so our customers can be certain that they will be treated fairly.

Lead by a team with more than ten (10) years of experience in the gaming industry, ZIMI Tech Inc. always innovates to provide excellent service. What sets us apart from the others is not just the diversity of our skills and expertise but also the quality of employees that we have. Our workforce consists of approximately 100 employees – motivated, intelligent, resourceful, and most importantly committed in providing the best service possible to our clients.

We uphold the values of integrity, dignity, respect, and fairness as we believe that these are important points in creating an environment where there is work and life balance.