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Japanese Reservations Sales Specialist

Keywords / Skills : Customer Service, Bilingual

0 - 5 years
Posted: 2019-01-29

Job Description

IHG® (InterContinental Hotels Group)* is one of the world’s leading hotel companies with a presence in almost 100 countries. We create Great Hotels, Guests Love®* everyday for millions of people and we are looking for people just like you to join our award-winning team.

At IHG® we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.



We are a contact centre. We are not a BPO and we are hiring directly for our Customer Care and Reservations Teams.**


Available Opportunity:**

Our Reservations Sales Specialists - Japanese** will answer inbound calls from IHG guests, assist guests with reservations and other hotel related inquiries, and provide elite customer service to our guests while promoting/selling our hotels.


Ideally, the role will need candidates with experience in customer service, call center, contact center, BPO, sales, and/or hotels but we are interested in you even if you don't.

Some of our best employees came to IHG® with no work history at all. We are looking for great communicators who have the ability to quickly develop relationship with our guests. We are looking for candidates with strong interpersonal and customer service skills, excellent verbal communication skills, and the ability to quickly navigate web pages.

Native-level Hindi Language skills in both written and spoken is required for the role.**

Anyone applying for the role must be at least 18 years old and willing to work on graveyard shifts, holidays and weekends.**



Undergraduates** are welcome to apply



Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you and experience world-class IHG® benefits:**

*Experience Pay

*Regularization of employment after 3 months

*Hotel Discounts Worldwide for you and your family and friends

*Retirement Plan

*Medical Insurance (for employee and immediate family members)

*Dental Insurance

*Life Insurance

*Accident Insurance

*30 days Leave Credits (15 days convertible to cash)

*Incentive Programs

*20% night differential shift

*Global Recognition Programs

*Global career opportunities, training and room to grow opportunities

*Great location

*And Much More!

About Company

InterContinental Hotels Group

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