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IT Support Executive

Keywords / Skills : It Support Management

3 - 10 years
Posted: 2018-06-13

Nationality
Philippines
Industry
Any
Function
IT
Role
Other Information Technology
Education
Bachelors/ Degree
Posted On
13th Jun 2018
Job Description
ACCOUNTABILITIES:
  • Install, configure and troubleshoot end user computer’s hardware, operating systems and applications 
  • Setup and configure printer/photocopier for end users 
  • Monitor and maintain systems and networks up time 
  • Provide first level support for any issue related to IT systems and networks 
  • Manage local AD user accounts creation and deletion 
  • Manage user access permission to shared folders on file server 
  • Perform daily network and server’s heath-check and rectify and/or escalate if problem required attention 
  • Develop and maintain effective network security systems, including firewalls and sever security 
  • Adhere to the information security policies and follow HQ guidelines 
  • Ensure server backup jobs are running and completed successfully as per scheduled 
  • Ensure all servers and end user computers are installed and protected with anti-virus protection 
  • Ensure all servers and end user computers are patched with latest Windows Update 
  • Ensure organisation information is protected by enabling access only to the information authorized to access 
  • Record and manage all IT related hardware/software asset/license inventory 
  • Work with HQ IT and local vendor for new IT project (system/application) roll out 


REQUIREMENTS: 
  • Hands-on experience in setup and troubleshooting desktop/laptop hardware and software issue which includes Windows 7/8/10 and MS Office products 
  • Good knowledge in configuring Exchange email in MS Outlook, Android and iOS devices 
  • Preferably having basic knowledge and experience in Windows Server, Hyper-V, Active Directory, Symantec Endpoint Protection, Windows Server Backup, network devices and cabling 
  • Basic knowledge and know-how to backup and restore SQL database 
  • At least 3 years of working experience related to the same job functions
COMPETENCIES: 
  • Possess good communication skills 
  • Excellent interpersonal skills 
  • Good analytical skills 
  • Good time management skills
Location: BGC Taguig
Status: Regular employment, direct hiring
Salary range: up to 100,000 php

Key Skill(s)

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