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IT Data Delivery Coordinator (Senior Associate)

Keywords / Skills : Project Manager, PMO, DeliveryProgram Mgt, IT Infrastructure Management, IT Infrastructure

5 - 8 years
Posted: 2019-04-14

Project Management
Posted On
14th Apr 2019
Job Description

APAC Assurance Technology Coordinator– Data Delivery Team

The use of data analytics and automation is a key focus of EY's Assurance practice and an integral part of the audit services we provide to our clients. The APAC Assurance Technology team collaborates with Assurance client facing teams and Global IT to deliver strategic technology solutions for a wide range of clients which include the Data Delivery program. The program focuses on centralizing the process to request, capture, transfer, transform and prepare client data for analysis and delivery of assurance output and insights.

The APAC Assurance Technology Coordinator will be responsible for supporting operational and project elements of the data delivery environment across Asia-Pacific (inclusive of both application and infrastructure).

The Opportunity:

We are currently seeking qualified candidates for an excellent career opportunity in a dynamic team, based in the Philippines. The successful candidate will be an experienced coordinator and have a reporting line to the APAC Data Delivery Operations Manager in Sydney.

Key Responsibilities include:

• Maintaining and updating infrastructure and application tracking information on an ongoing basis.

• Producing daily, weekly and ad hoc reports as and when required.

• Supporting the engagement lifecycle and escalating matters as required to ensure timely service delivery.

• Coordinating data transfer requests, team accounts and escalations.

• Monitoring of access and user groups across the entire APAC server infrastructure.

• Drafting enablement material (user guides and quick reference cards)

• Working in partnership with the ADS Lead to verify project deletions.

• Coordinating application user acceptance testing for APAC by liaising with the Global Helix team and the helix champions/business SMEs.

• Assisting in maintaining enablement for the APAC Assurance Data Delivery Team, including user guides and supporting documentation.

• Assisting with any ad hoc operational tasks and the program of work evolves.

Skills & Attributes for Success:

• A keen interest in operations and technology.

• Exceptional organizational skills with the ability to managing multiple tasks with conflicting demands and timeframes.

• A strong attention to detail with good interpersonal and problem-solving skills.

• A flexibility and willingness to learn and ‘get the job done’.

• The ability to function well in high pressure situations and manage the expectations of stakeholders in multiple countries.

• A good command of English, both written and verbal.

• A dedication to teamwork and an ability to build relationships with staff at all levels in person and through digital communication (Skype).

• Integrity in a professional environment. 

Education & Experience

• Tertiary educational qualification

• 1-2 years of related work experience in administrator/coordinator or project related role

• Experience in a professional services firm (however not essential).

• Relevant knowledge of data analysis and strong analytical skills in related software e.g. MS Suite, including MS Excel, MS Word, MS Access, MS PowerPoint, MS Visio

About Company

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.
Apply now.
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