Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
    IT
  • Occupations:
    Security Analyst
  • Industries
    • ITES/BPO • Telecom
IT Auditor
• Manage and/or coordinate Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs.
• Create and administer internal and external compliance/audit programs
• Monitor the remediation of all control deficiencies
• Responsible for assessing and understanding the risks and contribute in risk management initiatives.
• Responsible for the development and enforcement of Information Security policies.

Detailed Job Responsibilities

• Audit Management and coordination:
o Set and manage audit schedule
o Coordinate and manage auditors/ Staff meetings/etc
o Gather/ review/validate audit evidence / supporting documentation
o Present audit results to staff and if necessary to clients
• Coordinate various client external audits
• Audit analysis and assessment of internal control processes and procedures
• Serve as liaison with Clients, auditors, staff and management for all audit matters
• Perform annual vendor management assessments

Other Job Responsibilities 
• Create and administer compliance/audit programs
o Review existing business and IT processes and controls
o Complete gap analysis and risk assessments
o Identify existing and create new monitoring controls
o Collect evidence and conduct audits as necessary
• Participate in special projects as required
• Monitor the remediation of all control deficiencies
• Continuously improve the internal and external audit and compliance security posture of all audits in the Audit Program.
• Provide business process internal control guidance to where warranted

• Education:
o University Degree and relevant experience.
o Nice to have Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA)

• Knowledge:
o Excellent Project Management, communication and organizational skills.

• Ability:
o Demonstrated ability to analyze problems, devise solutions, plan, organize, evaluate, implement and manage audit processes.
o Must display tact and diplomacy, maturity, judgement and imagination.

• Experience: Minimum 2 years audit / internal control experience
Nice to have -Qualifications
(Education, skills, knowledge and experience) • Education:
o Audit Designation (CISA, CRISC, CISM, PCIP, PCI-QSA, CA, CIA)

• Knowledge:
o Good understanding of COBIT, ISO27001, ITIL, and risk management frameworks.
o Knowledge of generally accepted accounting practices and internal control techniques 



Apply today – all you’ll need is a smart phone, we’ll provide the rest!

 
About Company

A pioneer in the global call center outsourcing and IT development industry, TELUS International Philippines is backed by a multi-national, multi-billion dollar Canadian telecommunications giant. TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.

We provide a full range of cost-effective, high-quality call center outsourcing services and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing. Our clients include companies in the telecommunications, financial services, computer electronics, gaming, energy and utilities industries.

Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call center and IT outsourcing solutions.

The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way:

  • We embrace change and initiate opportunity
  • We have a passion for growth
  • We believe in spirited teamwork
  • We have the courage to innovate