Send me more jobs like this

IT and COMSCI GRADS - URGENT - 100 TECHNICAL SUPPORT REP - TSR JOB OPENINGS

Keywords / Skills : Technical Support Representative, Tech Support, TSR, CSR, troubleshoot

2 - 5 years
Posted: 2019-12-02

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
2nd Dec 2019
Job Ref code
585056
Job Description
Job Description RESPONSIBILITIES: Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes and articles. ENJOY THESE WORLD-CLASS BENEFITS: Big incentives on top of basic pay (PHP16,000 to PHP27,000) depending on candidate qualifications and skills Additional allowances (Rice, Meal, Transpo) Paid certification training Healthcare Benefits (Medical and Life Insurance) Plus 20% Night Differential
Job Qualifications TO QUALIFY:

Candidate must possess at least an Undergraduate Level (at least 2 years) or College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others), or equivalent.
With or without work experience.
Good English communications skills are required.
Applicants must be willing to work in Makati City, Pasay City, Pasig City, Quezon City or Mandaluyong City.

Similar Jobs
View All Similar Jobs


Walkin for you