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Infrastructure Engineer Team Lead

Keywords / Skills : CCNA, Infrastructure, Information Technology, Configuration, Trouble Shooting

2 - 5 years
Posted: 2019-03-15

Industry
ITES/BPO
Function
IT
Role
Team Leader/ Technical Leader
Education
Bachelors
Degree
Masters
Post Graduate
Posted On
15th Mar 2019
Job Description
Duties and Responsibilities


• Train new hires and ensure that they have sufficient knowledge and skills before going live or performing their work independently

• Plan, assign and direct work to the employees in cooperation with the supervisor or manager to manage workload and projects.

• Manage a group of technical people

• Mandatory assisting on production in the absence of a team member

• Assists in supervising, coaching, and mentoring the team

• Ensures that day to day task is performed by the team

• Leads the team in troubleshooting and monitoring of layer 1 to 3 devices

• Manages all the servers

• Handle the ticket requests and ensure to finish on time

• Provide & propose better solution for improvement of internal and external infrastructure

Qualifications


• Bachelor’s Degree in Computer Engineering, Information Technology or equivalent

• Has CCNA certification.

• Required language(s): English both written and oral

• Strong knowledge in managing servers and network infrastructure

• Depth Knowledge in windows server 2012/ 2016 (AD, DNS, DHCP)

• At least 2 years’ experience in handling a team. Can handle and manage a team.

• Has an excellent troubleshooting skills.

• Knowledge in Fortigate firewall (configuration and deployment)

• Experience in virtualization (VMware, Hyper-V)

• Can configure L2 and L3 devices (router, switch and firewall)

• Knowledge/experience on handling F5 and Juniper firewall is a plus

• Has a good Human Relation and Detail-Oriented

• Has an excellent analytical and problem solving skills

• Ability to work independently with minimal supervision

• Can work in 24/7 schedule.

• Can work under pressure



About Company

CloverSense Technology Inc. (CTI) is a PAGCOR accredited Gaming Support Provider (Accreditation No. OSP16-0014-4-A) authorized to service licensed offshore gaming operators.
We specialize in sports trading analysis & risk management, B2B customer support, and product QA & testing.

OUR SERVICES

QA & Testing - Testing is a time consuming but crucial part of game platform development as well as integration.

We have a QA team experienced in testing sports betting and RNG type games. We help develop and execute test plans and test scripts for product development process and report defects in chosen bug-tracking system. We'll take care of testing so our clients don't have to.

Trading Back Office - While modern sports trading platform is mostly automated with sophisticated algorithms, some crucial functions still require that human touch.

Our team of sports trading analysts are trained to handle sports trading back office tasks such as event creation and monitoring, settlement and risk analysis. In addition, our team of network specialists can help monitor the various online services that deliver your sports book and assist in troubleshooting issue due to network infrastructure.

Technical Support - Our technical support can handle first line support for routine issues which typically form the bulk of queries.

We can escalate other queries to the relevant product or IT specialists of our clients or their vendors for their actions. With us handling first line technical support, they only need to maintain a smaller team of specialists and experts.


WE INVEST IN TALENT AND HARDWORK

Our success comes as a team but it begins with successful individuals. We always seek and appreciate experienced, authentic people who are keen and interested in joining our team!

Please visit our official careers page at www.cloversense.com/careers to see our current job opportunities. Should you be interested, please send your resume/referrals to recruitment@cloversense.com
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