Job Title: HR Specialist - Labor Relations

Job Summary

AFNI Philippines Inc
Job Category:
Human Resources
Years of Experience
2 - 3 years
Human Resources
Posted On
6th Feb 2019

Job Description:

Job Description :

Position Purpose:
Responsible for the administration of policies and procedures for labor relations within the Company. Negotiates agreements, conducts grievance hearings.

Specific duties & responsibilities:

  1. Generates and prepares HRLR reports
  2. Responsible for daily administration of general policies and programs labor relations.
  3. Handles and mediates employee disputes
  4. Ensures that grievance handling and disciplinary proceedings are carried out in line with company policy.
  5. Assist in the development and implementation of human resource policies and procedures.
  6. Handle employee relation issues (Disciplinary Cases and DOLE Cases)
  7. Handles resignation and termination procedures as well as potential legal matters related to employees filing law suits against the employer.
  8. Assist in the preparation of reports for legislated requirements or organizational needs.
  9. Provide accurate and timely information and assistance to internal customers.
  10. Prepares all documentation necessary for all case management concerns (Such as but not limited to NTEs, NODs, RTWOs, Admin Invites, etc.)
  • Degree in BS/AB Psychology, Human Resources Management and other related courses.
  • With at least 2-3 years of relevant work experience in ER/ Labor Relations or must have a working knowledge on PH Labor Laws
  • Good oral and written communication skills
  • Proficient in MS Office

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About Us

Afni is a U.S.-based global contact center company and our clients are among the world’s best companies. Our clients rely on Afni to engage with customers over the phone and through web chat. When customers connect with us, they need help. With each conversation, we have a chance to resolve an issue, lend a helping hand, and make someone’s day better. Everyone knows that helping people feels good. We like that about Afni. 

We believe in working hard and treating people with respect. It’s all in a day’s work.

Our Core Values

  • Act with Integrity
  • Always Be Thinking
  • Be Honest and Respectful
  • Fuel Our Passion
  • Pursue Change