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HR Manager (BPO) - Work in Mandaluyong ghssbc

Keywords / Skills : HUman Resources, Call Center

10 - 12 years
Posted: 2018-11-09

Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Human Resources
Role
Other Customer Service - HR Manager
HR Manager
Education
Bachelors
Degree
Posted On
9th Nov 2018
Job Description
Successful candidate is responsible in managing HR service delivery and ensure alignment with business and HR strategic objectives. He/she will be the point person between management and employees and serve as a liaison to different HR functions and service organizations. The position is responsible for managing relationships with stakeholder group and key individuals. He/she is expected to make recommendations, provides solutions, and resolves issues as challenges arise. Other responsibilities include providing directions for training, coaching and mentoring to ensure that Field HR teams in each unit possess the capability and confidence to perform excellently.

Qualifications:

• College graduate, preferably Psychology, Communication, Organizational Development or any related course

• 10 years of collective (HR & Non-HR) work experience.

• At least 6 years managerial experience

• Excellent analytical skills, people skills,

• Proficiency in Excel.

• Amenable to work in a fast-paced environment.

• With experience in working in a BPO company

• Demonstrated ability to exercise good judgment

• Excellent communication skills (written/oral)

• Strong interpersonal skills including group facilitation skills

About Company

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia.

In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.
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