The intern will be tasked to provide administrative and clerical support for the following functions: - Human Resources - Back Office
Qualifications - Currently pursuing a degree in Business Administration or other related courses - Currently enrolled in an internship/OJT course - Required skills: MS Office Applications especially Excel and Powerpoint
For interested applicants, kindly send resumes to firstname.lastname@example.org with subject [Internship Application: Name, Internship Role]. Candidates can walk in at Bldg I, UP Ayala Technohub, Commonwealth Ave, Quezon City
Nokia is a leader in the fields of network infrastructure and advanced technologies. Headquartered in Espoo, Finland, and with operations around the world, Nokia invests in the technologies of the future. Nokia Manila Technology Center, located in Quezon City, Philippines, is part of Nokia Networks premium Research and Development powerhouse with sites in key cities around the world. It is a pioneer center in Southeast Asia that is internationally recognized in the telecommunications industry, directly involved in research and software development for 3G and 4G radio communication networks for Nokia Networks. Started in 2010, Nokia Manila Technology Center has attracted close to a thousand software engineers from the industry and from top educational institutions. True to form, we are building tomorrows communication networks today.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases