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Keywords / Skills : Technical Support, Helpdesk, Desktop Support, Customer Support, IT Helpdesk, TSR

1 - 5 years
Posted: 2018-09-04

Nationality
Philippines
Industry
IT/ Computers - Hardware
Function
IT
Role
Technical Support Engineer
Fresh Graduate
Hardware Engineer
Education
Bachelors
Degree
Posted On
4th Sep 2018
Job Ref code
PAA030618
Job Description
  • Responds to client calls for onsite and/or remote support for installations, removals, upgrades, modifications, troubleshooting, and security to resolve equipment problems 
  • Perform and implement technical judgements, advice and recommendations to improve the client equipment environment and to correct a current issue or prevent future incidents 
  • Assist in various infrastructure activities and/or projects if necessary (i.e. infrastructure installations, network cabling activities, etc.) 
QUALIFICATIONS:
  • Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Electronics and Communications Engineering, or equivalent 
  • At least 1-2 years of working experience in BRC (Business Recovery Center)/ Data Center, or related field is required for this position 
  • Demonstrated ability to analyze technical problems through investigation and troubleshooting skills 
  • Proven high degree of problem solving ability 
  • Must demonstrate effective English communication skills and the capability of delivering technical solutions to customers 
  • Must have client management skills 
  • Applicants must be willing to work in Carmona Cavite, AND Makati City 
  • Full-Time position(s) available.


About Company

Total Information Management (TIM) Corporation is a 100% Filipino-owned Technology Solutions company based in Makati City. With a strong pool of talent, robust financial resources and 27 years of experience under its belt, TIM is currently one of the most enduring financial resources in the Philippines and a trusted technology partner to some of the country's largest institutions.

What makes TIM stand out are its proven track record at Systems Integration, its unsurpassed service capabilities; and its strategic partnerships with global IT brands. It has implemented a long and impressive list of complex system integration projects for banking, government and manufacturing institutions. TIM's strong, strategic partnership with the world's leading IT brands enables it to provide access to the most advanced technology and the best solutions for its clients.
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