OUR FIRM Kittelson & Carpo Consulting provides assistance to companies setting up and doing business in the Philippines.
In the last ten years, K&C has advised and registered more than a thousand companies in the Philippines, more than any other firm in the country. We offer the exact services a foreign company or investor needs to set up operations quickly and efficiently.
OUR PEOPLE Kittelson & Carpo Consulting is comprised of consultants from PricewaterhouseCoopers, Deloitte, Ernst & Young with degrees from top universities in the Philippines such as UP, Ateneo, La Salle, UST and law degrees from the U.S. These professionals are complimented by American, European, and Philippine consultants.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases