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Female Sales Assistant for Hospitality Industry - Hotel and Apartments in Australia (Home Based Full

Keywords / Skills : Female, Fresher female, Telecaller female, Front office executive, Counsellor, Counselor, Receptionist, Fresher, Front office, Working women, Housewife

3 - 10 years
Posted: 2019-09-03

Administration Executive
Posted On
3rd Sep 2019
Job Description
Job Description

• Call existing customers and find out accommodation requirements

• Communicate effectively by phone and emai

• Deliver prepared sales talks, reading from scripts that describe hotel services, in order to persuade potential customers to book a room/reservations

• Contact businesses or private individuals by telephone and offer hotel services

• Explain hotel services/facilities and rates, and answer questions from customers

• Telephone or write emails to respond to correspondence from customers or to follow up initial sales contacts

• Up sell additional services/rooms as need arises.

• Report weekly sales goals and objectives

• Understand hotel systems including PMS and CRM/Zoho

• Obtain customer information such as name, address, and payment method, and enter bookings/reservations into the PMS

• Record names, addresses, bookings and reactions of prospects contacted

• Adjust sales scripts to better target the needs and interests of specific individuals

• Market Research to develop warm leads

• Vet lead list for warm and cold leads

• Identify prospects that fit the target demographic

• Keep track of sessions with clients - until we get an automated system for this.

• Work out payment arrangements with clients and keep track of payments

• Understands ways to have specific tasks automated - ie. schedule reminders, event reminders, follow-ups, etc

Skill Set

• Previous working experience as outbound sales for 3 to 4 years

• Excellent interpersonal skills

• Persuasion

• Active listener

• Service oriented

• Self-motivated and results driven

• Negotiation

• Knowledge on PMS, Zoho CRM and other softwares

• Excellent computer skills

• Must have hotel sales background

• Preferably female candidate

• Excellent English communications skills (written and spoken)

• Willing to work part time 4 hours a day - AU Time Zone

• Amenable to start immediately

About Company

Virtual Coworker

Virtual Coworker provides home-based Filipino professionals the opportunity to expand their careers and skill-set by working for global companies; primarily in Australia and the US. We offer competitive salaries and an excellent work-life balance. If you’re hardworking and have a great attitude, apply now to join our ever growing Virtual Coworker family!

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