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Facilities Engineer | Shaw

1 - 4 years
Posted: 2019-01-07

Customer Service Executive
Posted On
7th Jan 2019
Job Ref code
Job Description
Job Description :

Sutherland is seeking a reliable and attentive person to join us as a Facilities Engineer. As a Facilities Engineer, you will be responsible for overseeing all aspects of the operational facilities department. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Specialists in this role get to:
  • Work with the Property Management Group, vendors, and staff to achieve facilities goals and objectives
  • Manage facility inventory and assets
  • Ensure facility is clean and maintained to the highest of industry standards
  • Coordinate maintenance activities and inspections required by code or internal standards including; fire systems, emergency power infrastructure, access control reports, etc.
  • Provide employees with facilities and support services necessary to increase employee satisfaction at the workplace and make it easier to effectively conduct business on behalf of our clients
  • Work off Internal Helpdesk tickets, provide supporting documentation, close tickets, and maintain individual ticket lists
  • Flexibility after-hours and the ability to respond to facility emergencies when required
  • Assist in coordinating maintenance schedule.
  • Assist information services in maintaining proper working order for the following

Our most successful candidates will:
  • Be able to adjust quickly and smoothly to changing priorities and conditions
  • Have strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements
  • Be pro-active in developing trust and professional rapport with employees and team members; able to be a team-player
  • Have strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner
  • Be attentive to details

About Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at

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