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ERP Functional Consultant for Oracle NetSuite Philippines

Keywords / Skills : ERP, Netsuite, Functional Consultant, SAP FICO, MS Dynamics, PeopleSoft, ERP Implementation, Oracle , Salesforce

3 - 13 years
Posted: 2019-03-04

IT/Computers - Software
ERP/CRM - Functional Consultant
Posted On
4th Mar 2019
Job Description
Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer's satisfaction. A Consultant must have a passion for helping customers find creative ways to more effectively run their businesses. Finding new ways to constantly improve the satisfaction and loyalty of our customers is a top priority. Working with aggressive timelines and a full customer portfolio is required. This position is not expected to travel.

Key Responsibilities: 
Provide implementation services to new and existing customers
• Document and validate customer’s business requirements and map to NetSuite functionality
• Configure/customize NetSuite application to meet customer’s business requirements
• Conduct personalization sessions (on-the-phone and in-person) and document with meeting minute summaries
• Attend internal project meetings and provide status on progress of activities and deliverables
Contribute to internal PS initiatives
• Document solutions and contribute to solutions repository
• Document Leading Practices and share with PS practice
• Participate in SME program in area(s) of interest and expertise Focus on Continuing Education
• Contribute to internal PS knowledge share; Review posted feedback on a continuous basis
• Participate in Continuing Education sessions
• Be fully versed on functionality released with each new product upgrade
Problem Solving
• Works on problems of diverse scope where analysis of data requires evaluation of numerous factors
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions
• Documents, troubleshoots and escalates Support issues outside defined parameters
• Demonstrated experience in translating customer business requirements into workable business solutions, either as a software solution or a re-engineering initiative
• Ability to resolve routine issues per defined parameters and procedures, and escalate when necessary
• Ability to document reusable solutions
• Works fairly independently
• Ability to influence customers to modify current business practices, as required
• Ability to manage scope and expectations with the customer
Decision Making
• Generally receives guidance and direction from other project resources (Senior Principal Consultant, Consulting Technical Manager, Project Manager), Team Lead, and PL
• Ability to engage in the Sales process with some guidance from Management Interpersonal Skills
• Strong written and verbal communication skills
• Strong presentation skills
• Ability to establish credibility and rapport with internal and external stakeholders
• Ability to work within project teams, and collaborate cross-departmentally
• Ability to communicate effectively with functional and technical resources Soft Skills
• Customer relationship acumen and strong consulting skills
• Ability to manage multiple projects Technical Skills
• Mastery of Microsoft Office Products
• Experience with software in a SaaS environment including any experience with Accounting/ERP, CRM and Ecommerce
• Some consulting experience with QuickBooks, Great Plains, Microsoft Dynamics, Intacct,, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite
• Ability to effectively implement an ERP, SFA/CRM or Ecommerce Solution
• Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce
• Understanding of different industries and how NetSuite applies to the customer’s business practices

Bachelor’s degree, preferably in Accounting or Management Information Systems

Professional Experience
• 3 to 5+ years’ experience in systems applications consulting, either internally via an IT organization, or externally with a consulting firm or software provider
• Solid experience in Business Process Mapping and Change Management

Work Schedule
• Must be amenable to night shift 

About Company

Oracle Corporation is the world's leading supplier of software for information management and the world's second largest independent software company. With annual revenues of more than $10.0 billion, the company offers its database, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world.

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