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Enterprise System Engineer

Keywords / Skills : Perl, Unix, System Administration, Patrol, BMC

3 - 5 years
Posted: 2019-02-19

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Role
System Administrator
Education
Bachelors
Degree
Posted On
19th Feb 2019
Job Description
Key Responsibilities include, but are not limited to:

 Install, maintain and configure BMC Truesight Operations Management

 Design and implement integration solutions for performance and event management using BPPM notification and enrichment policies for various types of customization

 Configure events using MRL/BAROC as required

 Analyze environment and event data to fine tune and reduce event counts

 Maintain the automation systems and respond to user requests for modifications, additional monitoring and deletions.

 Configure integrations to ITSM solutions (ServiceNow)

 Collaborate with Engineering on new monitoring capabilities.

 Provide tier 2 support for enterprise systems monitoring solutions.

 Develop and demonstrate an understanding of customer and business needs.

 Develop and enhance cooperative interdepartmental and vendor relationships and communications

 Maintain current knowledge of industry trends and potential impact on ESM



About Company

Safeway Philtech Inc was established in 2003 as one of the technology centers of Safeway Inc. in recognition of two things: the technical competency of Filipino IT workers and their ability to be global players. Since 2003, from doing mostly application support work, Safeway Philtech Inc. has acquired the subject matter expertise of Safeway's business and technology.

Our capabilities have been developed through the years of supporting and developing solutions from the most fundamental to the most difficult problems facing our customers. With a workforce of more than 400 professional-technical employees, Safeway Philtech Inc. can be considered a hub of competent IT professionals.

In addition to the company’s main focus of providing application support services in business areas such as Retail, Accounting, Human Resources, Marketing and Supply Chain, Safeway Philtech Inc. is also involved in Development, Project Management, Quality Assurance Infrastructure Support and numerous IT services across different platforms including Mainframe, Midrange, and Web. This close involvement with literally hundreds of enterprise-wide applications has turned Safeway Philtech Inc. into a virtual melting-pot of disciplines in both legacy and cutting-edge technologies.

Through the years, we have developed Experts in the organization. Some are even considered as enterprise-wide Subject Matter Experts especially in the areas of POS Development, HR and Payroll Systems, and Lawson Financial.
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