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E-catalogue Specialist

Keywords / Skills : E-catalogue Specialist, ERP & catalogues system

2 - 5 years
Posted: 2019-03-20

IT/Computers - Software
Other Information Technology
Posted On
20th Mar 2019
Job Description
This position has the following areas of responsibility:

Catalogue and Data Management

• Assists internal stakeholders such as Contracts Managers, Procurement Data Analyst, Data Management team to on board correct content in e-Cat system

• Coordinates with Category Suppliers & facilitates supplier on boarding process in e-Cat system

• On-boarding process: Sets-up and configures suppliers, catalogues and contract records in the e-Catalogue system

• Performs review, prefilling and preparation of Supplier Catalogue Load Templates in various formats (excel, XML, etc.)

• Prepares and enables data transfer of catalogue data to various ERP systems

• Collaborates with Master Data Tea, to replicate ERP enriched identifiers in e-Cat system

• Review quarterly reports and ensures content compliance within e-Cat system with ERP Master Data

• Assess completeness of supplier commercial (price, validity) and technical (part numbers, attributes) data and other content (images, supplemental files, manuals) if fit for catalogue upload in the system. Addresses & resolves catalogue content related user issues/discrepancies

• Collaborates with procurement data analyst & reviews catalogue products recurrence report to build catalogue

• Collaborates with E-catalogue Manager, Contract Managers & aligns on category strategy to proactively support in developing catalogue content

• Assist E-catalogue Manager & Contract managers on catalogue price extension

• Support other internal stakeholders to add urgent ad-hoc urgent recurring parts in e-CAT

• Supports other team member as on when required

• Supports in arranging e-Cat related trainings, workshops & communication to various internal & external stakeholders.

Application Support

• Reports & performs initial investigation for errors encountered in the e-Cat System (e.g. Access Errors, Catalogue Approval Errors, Login issues, System Notification issues, Catalogue Upload Errors, etc.)

• Provides assistance on User Access Management in the e-Cat system (e. g Access Creation, Deletion & Update; Password Reset; Unlocking of Account; Assigning Access Level Roles, etc.)

• Provides support and assistance on user inquiries regarding the e-Cat system

• Assists in monitoring smooth catalogue transfer from e-Cat to BU (Business Unit) ERP system

• Provides both technical and process support in on-boarding new Suppliers in the system

• Performs root-cause analyses and documents applicable resolution steps to avoid recurrence

Main interfaces are with this position are:


• E-Catalogue Portal

• A graduate BBA/Engineering with Computer knowledge

• At least 2-3 years experience in sourcing activity or general Industrial product knowledge.

• Experience in working with/in ERP & catalogues system

• Experience in understanding, supporting and troubleshooting general IT issues

• Exceptional communication, organizational, and stakeholder management skills

• Proficient in Microsoft Office, Excel, Word, PowerPoint, Visio and other MS related applications

• Ability to manage multiple tasks in a fast-paced, deadline-driven environment.

• Knowledge in various technologies (web, e-commerce, data and file management) is a plus

• Application Support experience with processes and procedures used to provide support and maintenance in IT operations is a plus.

About Company

ProV was founded in 2003 to reduce IT complexity by using services and technologies that don't get in the way - powerful enough to meet the complex demands facing today's enterprises. By streamlining processes, we help companies improve productivity and reduce errors while still saving money. We've assembled a great team to help streamline enterprise day-to-day processes and change how IT implementation, management and support work. Now, ProV is a team of over 600 peers across offices in the US, Germany, India and the Philippines.

Our Shared Mission and Values

Our mission is to help companies thrive by enabling all processes to work together effortlessly.
Our values are commitments to each other. They provide the backbone for our company processes and daily interactions. We believe that, in the long run, these commitments lead to a thriving culture and a more successful business, for ourselves and our customers.

Inclusion is part of our company culture and essential to ProV’s future. We continue to nurture and create opportunities for the next generation, relying on our talent pool’s diverse background to innovate and inspire. More importantly, we see hundreds of ProV employees speaking over 17 languages and working together. Our core values celebrate those differences and the rewarding experiences our customers enjoy

Walkin for you