Setting up and generating insightful reporting for our clients both in English and Mandarin
Conducting basic link building
Developing new ideas for advertising campaigns for our clients
Conducting performance analysis of current and potential clients’ advertising and marketing campaigns, for both traditional and digital advertising types
Conducting technical and market research audits of clients websites and digital advertising campaigns
An advantage if you have data analysis experience or knowledge of content marketing techniques.
Relevant work experience is not required but can speak and write Mandarin proficiently.
Willing to be trained.
The first stage of the process is to complete a sample exam. This tests your ability to analyse some information, and communicate it in a way that a potential client of a digital marketing agency would understand. The answers should be both in Mandarin and English.
The exam includes a glossary of terms, so you don’t need a detailed knowledge of digital marketing to complete it. Just yourself and your best communication skills. There’s also no right or wrong answer and it should take about 10 minutes total to complete. Just provide the answer that you feel would be most helpful.
Please complete the practice exam here to apply (you won’t be able to copy and paste, or click, so manually enter into your browser to access): https://bit.ly/2xayw4P
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases