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Digital Marketing Account Manager

Keywords / Skills : Account Management, Client Management, Digital Marketing

3 - 7 years
Posted: 2018-10-03

Nationality
Philippines
Industry
ITES/BPO
Function
Marketing & Communications
Role
Marketing Manager
Education
Bachelors
Degree
Posted On
3rd Oct 2018
Job Description
We need a skilled and charming Digital Marketing Account Manager. You will be responsible for managing our portfolio to help clients build and improve their presence online.
As the Account Manager, you have must have an understanding of the various tools that specialists can use to aid the strategy and improve the company's performance.

Responsibilities:
• Be updated and knowledgeable about digital technology trends.
• Present marketing strategies to clients.
• Report on web performance metrics.
• Maintain frequent communication and build a strong relationship with clients.
• Act as point of contact for clients and address their queries effectively.
• Analyze digital campaigns success.
• Design and implement digital marketing strategies to improve the client's ROI.

Requirements:
• Proven work experience as a digital marketing Account Manager.
• Experience in using SEO/SEM and CRM Software.
• Knowledge in implementing and optimizing Google AdWords is a plus.
• Knowledge and understanding of online marketing tools.
• Strong analytical and critical-thinking skills.
• Experience with customer service and Account Management.
• Excellent communication skills.
• Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.
• Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.



About Company

Shore360, Inc. is a 100% Australian owned enterprise based in the Clark Freeport Zone, Philippines. We are a dynamic new BPO, incorporated in 2014 with an Owners / Leadership Team rich in experience in outsourcing and offshore enterprise. Our operating environment presents as a professional and corporate office ecosystem. The facility includes the required meeting and breakout areas to accommodate your onsite training activities and staff amenities. Our industry differential is that we genuinely make it our business to understand your business and offer the required leadership and support to make your off shore enterprise a success. (Refer Testimonials) We understand the factors that can trip over the best planned off shore initiative and offer the guidance and support to meet these challenges. At Shore360 we do things a little different. We invest in working with you and your home base organisation to build the solution, finding the right staff with the right skills that fit you business and getting you’re offshore team properly "tuned" ready for business.


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