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Developer Analyst

Keywords / Skills : Developer, Software Developer, Software programmer, Programmer, Software engineer

2 - 7 years
Posted: 2019-06-20

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Customer Service/Call Centre/BPO
Role
Software Engineer/Programmer
Education
Bachelors
Degree
Salary
35000 - 55000 PHP
Posted On
20th Jun 2019
Job Description
You Will Do:

  • Identify known issues and communicate any existing workarounds to the customer and clients
  • Update Knowledge Base as required
  • Provide reporter updates throughout investigation and resolution process
  • Validation of issues believed to be genuine product issues that may require dev work (may need to get a tester involved)
  • Gather info required for further technical investigation
  • Fix CICD issues
  • Cares about the overall system stability
  • Coding work that provides benefit for system reliability. E.g. monitoring metric in code, configuration management, backup rollback scripts etc.
  • Review bugs escalated from support team, involve scrum master or devs for root cause analysis and fixing
  • Coding work that provides benefit for system reliability. E.g. monitoring metric in code, configuration management, backup rollback scripts etc.
  • Review bugs escalated from support team, involve scrum master or devs for root cause analysis and fixing
  • Provide timely support of operational processes as needed.
  • Check on an any GCP incidents that may be affecting a system / bug
  • Develop knowledge of the company’s application portfolio, development tools, and development procedures.
  • Assist in the design of application solutions that fully implement business requirements.
  • Produce technical documentation that accurately and thoroughly depicts the software design and code base.
  • Expeditiously troubleshoot application production issues that resolve the issues without causing additional problems.
  • Provide updates on work in progress, work completed, work planned, and issues potentially impacting the on-time completion or quality level of work
You Should Have:
  • At least 2 years experience as a developer
  • Proficient in high-level script languages (ie.PHP, Python, .NET and Ruby)
  • Experience with continuous integration, testing, and deployment
  • Understanding of ITIL terminology such as "incident" and "problem"
  • Experience with a database management system (ie. PostgreSQL and MySQL)
  • Understanding and implementation of security and data protection
  • Experience with cloud message APIs and usage of push notifications.
  • Knowledge of code versioning tools such as Git, Mercurial or SVN
  • Experienced in developing responsive, interactive websites
  • A problem-solver with an inquisitive and innovative mind
  • Proficiency with fundamental front end languages such as HTML, CSS and JavaScript
  • Excellent communication skills (written and verbal)
  • Willing to work on a shifting schedule, holidays and weekends
  • Amenable to work in Alabang
  • Attention to detail



About Company

About the Company:

GroWorx is an exciting global firm that brings modern consulting and outsourcing services to drive real organisational value in digital, operational and marketing performance.

With industry veterans and strategic partnerships with the leading cloud technology platforms, we bring tremendous breadth and strength to our people and our clients. It allows us to build from the ground up a cloud only, digital native business, where we are driven by the ennobling premise— to help companies and communities achieve their potential.

Our key Service Tribes are
ScaleDigital: which Think, Build and run Digital software solutions using our unique global teams
ScaleOperations: who help organisations improve and run their business functions using globally outsourced teams
ScaleBrand: a global Tribe dedicated to driving brand engagement and revenue for our clients

At the centre of the GroWorx vision is to contribute to the communities we operate. This Impact Sourcing builds delivery capability in emerging economies to tap in their rapid growth of emerging talent, and develop that talent with the business and technology skills needed for a modern business and modern economy. With these advanced skills, the salaries and living standards in those communities rise. By partnering with government, local industry and educational institutions, we are able to build delivery centres where they are needed most.

Company Website: https://www.groworx.com.au/


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