-Supervise compliant ticketing system and follow timely resolution of all work.
-Imaging Laptops and Desktops through network.
-Configuration of emails through handheld devices.
-Managing Laptop Encryption using EPO console.
-Supervise troubleshooting to provide resolution for a complex customer issues.
-WiFi configuration and email setup on client's handheld device
-Knowledgeable to use LINUX (ubuntu)
-Knowledgeable of Microsoft Operating Systems
-Knowledgeable of Microsoft Office Applications
-Knowledgeable of Active Directory
-Knowledgeable of Remote Access (Team Viewer) (MS Lync)
-Troubleshoot Hardware: Desktops, Laptops, Mobile Phone, Printers, Scanner
Walkin for you