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Customer Service Jobs in Other - Philippines
Customer Service - Trade Exchange Company in Australia (Home Based Full Time)
Customer Service - Trade Exchange Company in Australia (Home Based Full Time)
Virtual Coworker
Keywords / Skills :
Home based, Customer Support, Customer Service
Other - Philippines (home based )
2 - 3 years
Posted:
2019-06-17
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Nationality
Philippines
Industry
Comodities Trading
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
Bachelors
Degree
Diploma
ITC
NTC
Vocational
Posted On
17th Jun 2019
Job Description
Company:
The client is Australia's oldest and most dynamic trade exchange & the only one that gives Cash Back to our members. Our aim is to help you get new business & reduce your cash expenses.
Roles and Responsibilities:
• Conduct outbound calls
• Call existing customers
• Ask about their experience with the company's services
• Answer customer inquiries
• Other ad-hoc tasks as requested
Skills:
• 2 to 3 years experience in a similar role
• Must have strong administration background
• Excellent phone etiquette
• Possesses a positive outlook in life
• Must have strong computer efficiency
• Must be highly organized
• Must be able to work well with others and independently
• Must have excellent command in English (both written and verbal)
• Willing to work part time 4 hours a day - AU Timezone
• Amenable to start immediately
Key Skill(s)
Home based
Customer Support
Customer Service
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Share
APPLY
About Company
Virtual Coworker
Virtual Coworker provides home-based Filipino professionals the opportunity to expand their careers and skill-set by working for global companies; primarily in Australia and the US. We offer competitive salaries and an excellent work-life balance. If you’re hardworking and have a great attitude, apply now to join our ever growing Virtual Coworker family!
Connect with us!
http://www.virtualcoworker.com.ph/
www.facebook.com/virtualcoworker
ph.linkedin.com/in/virtualcoworker/
https://twitter.com/Virtualcoworker
More about Virtual Coworker
https://www.youtube.com/watch?v=gLkofv0VJVs
https://www.youtube.com/watch?v=bfO05Cd8RzM
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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