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Customer Service Representative - Travel Account in Parañaque ghscoa

Keywords / Skills : Call Center

0 - 1 years
Posted: 2018-08-09

Job Description
Email: jobs@globalheadstart.com

Day Shift * Local Accounts * 1 Day Process * Night Shift * International Accounts

You name it, we’ve got it! Connect with Global Headstart and we’ll help you get a job.

Qualifications:

- At least high school graduate

- No work experience required

- Average communication skills

- Must be willing to work on day shift, night shift, or shifting schedules

Job Description:

- Resolve customer complaints via phone, email, or social media

- Take payment information and other important information such as addresses and phone number

- Assist with placement of orders, refunds, or exchanges

- Use telephones to reach out to customers and verify account information

- Utilize computer technology to handle high call volumes

- Attempt to persuade customer to reconsider cancellation

- Compile reports on overall customer satisfaction

- Inform customer of deals and promotions


Key Skill(s)

About Company

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia.

In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.
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