Customer Service Representative (Manila)

1 - 10 years
Metro Manila / NCR

Job Description

Job Description
  • Senior High School Graduate (new curriculum) or Completed at least 2 years in college (old curriculum).
  • With 0-18 months BPO-Voice experience
  • Willing to work for Night Shift and Shifting Schedule
  • Willing to be deployed in Taguig/Quezon City.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Our Philippine Global Delivery Center
Cognizant started operations in the Philippines in December 2009, providing voice and data services for global clients in business process services, information technology infrastructure services, and application testing. Our Philippine operations focus on global clients across industries such as financial services, communications, insurance, healthcare, retail and manufacturing. Cognizant’s focus on high growth and the ability to challenge status quo earned us the "Best Company of the Year," "Best Company Providing Services for Health Information Management," and "Best C-Suite Team of the Year” in the 2018 International ICT Awards Philippines.

Cognizant has expanded its presence in the Philippines with nine fully operational centers in the Philippines—seven in metro Manila and two in Cebu City, making it the fastest growing delivery center of Cognizant.

With its robust delivery and technology infrastructure, Cognizant Philippines was granted ISO 9001, ISO 20000 and ISO 270001 certification.

Cognizant invests highly in its people by providing a strong focus on learning initiatives, among them are courses on Six Sigma and Project Management, and online and instructor-led trainings. It also offers role-based professional development opportunities, and access to a leadership development framework.

As part of its corporate social responsibility program, Cognizant is running several initiatives under the banner of Outreach Philippines. The council is dedicated to promoting the cause of education for underprivileged children. Since its inception, Outreach Philippines has been a catalyst in impacting thousands of lives by conducting classes, setting up libraries, and organizing health camps in local communities.



Functional Area

Customer Service/Call Centre/BPO


Customer Service Executive

Employment Type

Full Time, Employee


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