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Customer Service Representative - Financial Account One Day Process ghsesf

Keywords / Skills : BPO, Call Center, Voice Process, International Call Center, KPO, Knowledge Process Outsourcing, Call Center Agent, Customer Service, Customer Care, Customer Support, Customer Service Executive, Customer Care Executive, Day shift, local account, International Voice

0 - 5 years
Posted: 2018-06-28

Job Description
Email: select@globalheadstart.com


Qualifications:

Must be at least College Graduate

No experience necessary but a welcome advantage!

Must be able to speak in English

Good communication and written skills

Good problem – solving skills and focus on quality

Computer literate

Must be able to type at least 25 words per minute

Must be flexible with working hours

Job Description:


Managing incoming calls and customer service inquiries

Identifying and assessing customers’ needs to achieve satisfaction

Resolve service problems by clarifying the customer’s complaint via phone, email, or social media

Provide appropriate solutions and alternatives, follow up to ensure resolution

Keeping records of customer interactions, transactions, comments and complaints

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. KITTY as your contact person to prioritize your application.

Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines




About Company

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia.

In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.
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