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Customer Service Representative

Keywords / Skills : Customer Service

1 - 11 years
Posted: 2018-11-09

Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Fresh Graduate
Posted On
9th Nov 2018
Job Description
Primary Duties and Responsibilities:
• Create a genuine connection with our customers, identify customer concerns and needs proactively.

• Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.

• Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.

• Stay up to date on all relevant company and product updates and information


Key Skill(s)

About Company

At Digital Room, we believe that fast, affordable, high quality printing should fit your needs – not ours.
Instead of forcing everyone into a "one size fits all" experience like most printing companies, we purposefully designed a variety of online printing experiences to ensure you get what you need, when you need it, without getting lost in the shuffle.​
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