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Customer Service Representative | Day/Mid shift | Up to 25K all in pay | BGC

Keywords / Skills : Customer Service, customer service representative, Customer Service Executive, Customer Service Associate, Customer Care Executive, CSR, Customer Care, Customer Support Executive, Inbound And Outbound

1 - 4 years
Posted: 2019-05-22

Job Description
A SNAPSHOT OF YOUR ROLE 
Your day could see you:
  • Proactively make Outbound and accept Inbound sales calls from supplied lead sources and convert them into new customers. 
  • Sorting and management of leads and documents which are being sent to the leads inbox. 
  • Work/liaise with multiple functional teams to identify solutions that match customer needs. 
  • Acquiring and inputting customers' business details for the purposes of an application for a financial product 
  • Adherence to stated service levels and calling activity. 
  • Converse with and understand the customer’s requirements, demonstrating flexibility and problem solving skills. 


A BIT ABOUT YOU
  • Willing and happy to converse with your customer to uncover their needs 
  • Proven ability to sell through service 
  • Effectively communicate with customers to achieve their desired results 
  • Customer service and upselling experience is a plus 
  • Financial Experience is a plus 
  • Adaptable and flexible 


Acquire BPO is a business outsourcer with a vision to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.


About Company

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.
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