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Customer Service Representative

Keywords / Skills : CSR, TSR, Customer support, Customer service, Customercare, CSA, CSE, CSO

0 - 4 years
Posted: 2018-10-23

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Education
Bachelors
Degree
Diploma
Posted On
23rd Oct 2018
Job Description
Responsibilities

* Receive Inbound Calls

* Can do upsell of products (good to have but not required)

* Attempt, Through persuasion, to retain existing customer by resolving issues and answering questions (Product and billing)

* Upgrade Customer Orders

* Agents must save to attempt to save customer who have decided to cancel their account


Qualifications:

* Atleast completed atleast 2 years College or Senior High School Graduate

* Atleast 3-6 months BPO Expereince

* Good command in English Communication

* Able to multitask and is corfotable working with computer based applications

* Must be willing to work in Makati (NightShift)


You may also walk in at our sire at G/F The Peak Tower, 104 LP Leviste st. Salcedo Village, Makati City. Invite your friends too!!!

Just bring a valid ID and a copy of your resume

You may reach to this numbers 09555860068 / 09955860069 for queries


About Company

Outsourcing Philippines done right with Asia Premier One Source - one of the leading Philippine Business Process Outsourcing company.


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