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Customer Service Representative

Keywords / Skills : English Teacher, English Language, Mass Communication, Customer Service, BPO, Call Center

0 - 5 years
Posted: 2018-10-16

Customer Service
Customer Service/Call Centre/BPO
Fresh Graduate
Posted On
16th Oct 2018
Job Description
Earn PHP 45,000 per month plus enjoy great BENEFITS when you apply as a Customer Service Representative! 

Required: Excellent listening and oral communication skills. Experience not required, we will train you. No sales, no customer interaction, no escalations.

  • PHP 40, 000 Basic Pay 
  • PHP 5,000 Allowance 
  • Performance Incentives 
  • HMO- Medical Benefit - PHP 150,000 per illness per year 
  • Group Life Insurance 
  • Free wellness sessions - HIIT, cardio, pilates, Zumba, yoga 
  • 30 Paid Leaves. Unused leaves are converted to cash 
  • Excellent oral communications with outstanding English grammar and wide vocabulary 
  • Excellent listening skills 
  • High work ethic standards 
  • Able to focus and repeat heard language clearly in order to provide fast and accurate captions 
  • Able to enunciate words and empha word endings 
  • Able to discern meaning from variety of North American accents, regional dialects and areas of knowledge 
  • Must not be connected with another BPO company (once hired) 
  • High School or equivalent 
  • To a assist people with hearing loss communicate through phone 
  • CSR will be listening to phone conversations and vocally repeating each conversation, as it happens, into voice-recognition software. 
  • Consistently maintain high levels of accuracy at speed 
  • Provide live closed captions, with the exception of adding punctuations 
LOCATION: Cubao, Eastwood, Cebu, Pampanga 

SCHEDULE/SHIFT: Shifting schedule but mostly night shift

About Company

Admerex Solutions Inc., is a mid-sized BPO and is continuously growing. Our business exists because of our commitment to our clients. We strive to be "best-in-class" in our services by knowing exactly how to meet and exceed our clients needs and expectations.

We understand our role in the business processes of our client partners and our responsibility to ensure that we are consistent with service delivery. We commit to deliver real results. Management ensures that everyone takes accountability for day-to-day operations to meet the expected outcomes.

We value our company, its services, its people and their initiatives, its vision and corporate values. We strive for excellence and we do not settle for anything less.

We are a diverse team and we understand and accept everyone’s individualities and the value of each team member’s effort and contribution. We believe that we can accomplish more by working together. We trust and openly communicate with each other. We perform our duties with the highest level of integrity and honesty. We can be held accountable for our promise to adhere to the highest ethical standards and professional conduct.

Walkin for you