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Customer Service Executive (Social Media Platform)

Keywords / Skills : Social Media, Entertainment, Online Marketing, Advertising, Social Networking, Customer Service Executive, Customercare executive, Customer service representative, Customer support executive, Customer service associateCSE, Customer support, Customercare, BPO Exe

0 - 1 years
Posted: 2019-10-11

Industry
ITES/BPO
Social Media
Function
Customer Service/Call Centre/BPO
Advertising/Entertainment/Media
Role
Media Planning
Customer Service Executive
Other Customer Service
Education
Bachelors
Degree
Salary
15000 - 15600 PHP
Posted On
11th Oct 2019
Job Description
Responsibilities:

• Understand Client Policies and Guidelines

• Review user reports regarding website content

• Make decisions per the defined Policies and Procedures

• Identify improvement opportunities in work flow and suggest solutions

• Interface effectively with other internal and Client teams

Skills and Qualifications:

• Strong read and write skills in English is a must

• Strong knowledge of cultural context in the transactions handled

• Bachelor’s Degree Graduate

• At least 2 years completed in college with 1 year working experience (BPO or Non BPO)

• Ability to work analytically within a problem-solving environment

• Detail orientation and client focus

• Passionate about the internet, critical thinker, social media savvy, knowledgeable about social media platforms

About Company

WONESE is a full-service recruitment company that provides staffing services for all levels of employment around the globe—and unparalleled customer service. We work across all industries, including:
• Engineering • Construction • Health/Pharmaceuticals • Consumer goods
• Banking and financial services • IT and technology
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