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Customer Service Assistant

Keywords / Skills : Customer Service, Customer Care, Customer Support, Customer Service Executive, Customer Care Executive, customer service representative, Customer Support Executive

1 - 4 years
Posted: 2019-10-31

Industry
Real Estate
Function
Human Resources
Customer Service/Call Centre/BPO
Role
HR Executive
Customer Service Executive
Posted On
31st Oct 2019
Job Ref code
customerserviceassis
tant404642
Job Description

Job Description
  • Obtain account history relevant to approvers.
  • Coordinate with the client and/or seller regarding the request whenever necessary.
  • Monitor and follow-up necessary action from the different approving and implementing departments.
  • Prepare memos/letters in relation to buyers’ request (within 24hrs from approval).
  • Populate Management’s decision on buyers’ request in SAP and RMS within 24hrs from release of approval.
  • Ensure that requests are processed and resolved no longer than 30 days from receipt.


Minimum Qualifications
  • Candidate must possess at least a Bachelor’s/College Degree
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Property/Real Estate or equivalent.


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