Sutherland is seeking four dynamic and intuitive person to join us as a Corporate Recruiter. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Source, recruit, interview, and select potential employees from Entry Level to Management Level for Support and Leadership roles
Confer with hiring managers to identify hiring needs and document detailed search assignments to ensure and understanding of job duties and responsibilities and business requirement
Source candidates for each open position as well as leverage online recruiting resources and in-house applicant tracking systems to identify qualified candidates.
Build and maintain a strong and effective candidate pipeline possessing key talent potentially available for immediate hiring and for succession planning
Conduct screening interviews, create shortlists for hiring managers and coordinate skills behavioral interviews and validation interviews and manage all scheduling and logistics of all interviews between candidates and hiring managers
Prepare daily and weekly recruitment activity report and recruitment update for hiring managers
Graduate of Human Resource Management/Psychology/Behavioral science or any related field
Minimum of 3 years of officer experience in Corporate and Niche hiring
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases