Collections Operational Support Specialist

Who we are?

As a global Tech-driven consumer finance company, Home Credit understands how technology can profoundly change people's lives. And we use it to provide world-class financial products and services—in partnership with leading brands and retailers—even to first-time borrowers, at a speed that no other company can match.

And we do this in all 10 countries we are present in, from Czech Republic and USA all the way to the Philippines. It’s a game-changing business model, and one that we are proud of: for many of our customers, their Home Credit loan is their very first loan, allowing them to start building their credit history and enjoy more financial tools.

Since launching in Manila in 2013, we at Home Credit Philippines have grown our customer base to over two million clients, and our workforce to over 9,000 employees.

We've impacted countless lives—our customers', and our own people's.

Join our team, and see how we can change yours.

About Job

Looking for a change in your current job? Do you wish to join a company that is outperforming the Industry with a strong growth momentum? If your answer is yes, you might be the one Home Credit Group is looking for…

Job Title:                              Home Credit Group – Collections Operational Support Specialist 

Location:                              Metro Manila 

Job Description:

Job Description:

You know you are the perfect fit if you are/have:

  • College Graduate of any course
  • Work Experience with predictive dialing and its management/reporting
  • Experience with auto dialer
  • Experience from collections is an advantage
As part of our growth, your tasks will be:
  • Tracks all details about Incidents
  • Performs the day-to-day operational and managerial tasks demanded by the Incident Management process flows.
  • Support the IT incident management team with informations from business in order that they can make decisions in the event of an incident
  • Ensure that activities within a process are being performed at a high level of quality and without delays


Job Summary
Home Credit Philippines 
Metro Manila 
Job Category
Years of Experience
16th Mar 2019 
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