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Collection Executive/Collection Officer/Sales representative/BPO/Collections Coordinator/CSR

Keywords / Skills : Collections, skiptracing, Debt, Debt Recovery, Debt Collection, Collections And Recovery, Collection Executive

1 - 11 years
Posted: 2019-07-19

Job Description
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Sales Representative – Collections, your role is vital in keeping our customers and employees happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.

• Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided

• Utilize appropriate tools and follow correct systems and process to undertake skip tracing of accounts

• Negotiate payments to ensure a prompt settlement by:

• Organize and manage workflow to ensure that all designated accounts are actioned appropriately, and payments arrive on time

• Ensure accurate notes and data are available in WinCollect at all times

• Conduct daily activities aligned with relevant collection guidelines and legislation including Privacy Act, Trade Practices Act and NCCC, etc.

• Exhibit team ethics, working in harmony with other team members and assisting them in performing their duties

• Effectively collaborate with team members to ensure that function is operating effectively and efficiently, while maintaining a harmonious team environment

• Adhere to the campaign's purpose, objectives and mission and openly support the campaign's strategy

• Ensure a safe and healthy work environment by complying with OHS legislation and the campaign's OHS policies

• Ensure compliance with the campaign's policies and procedures

A BIT ABOUT YOU



• With Industry and/or sales and customer service experience

• With Previous roles in finance

• With Skip tracing experience

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers:

  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City 
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City 
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City 
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City 
We are open from Monday to Friday, 8am-4pm.



For faster processing, text: ECOLL (space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043



Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.



About Company

Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.

Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today and #AcquireHappiness.
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