Programming, implementation of UI designs and adherence to the design style guides, database administration and code releases are all elements of this position.
Essential Job Functions include the following, but are not limited to:
Defect / bug fixing, incident reporting and the development of enhancements.
Ensure timely completion of deliverables.
Provide high value-of-service to customer.
Conduct code releases via staging through to production on confirmation by the customer.
Good written and verbal communication.
Self-starter with strong self-management skills.
Ability to organise and manage multiple priorities.
Source control and issue tracking strength.
Qualifications and Experience:
3 years minimum experience in UI Design with HTML, CSS, JQuery.
3 years minimum experience with ColdFusion web programming and administration.
1 year’s minimum experience working with relational database systems such as MySQL and a good working knowledge of SQL.
Prefer candidates with Agile/Scrum experience
Prefer candidates with BS in computer science or similar, or significant equivalent experience
Sydney Au Time
Alabang, Eastwood, or Homebased
By clicking on the "Apply Now" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
Outsourced provides dedicated remote staff and offshore staffing services. We specialize in providing staff of the highest quality who will continue to exceed your expectations ongoing.
We have spared no expense to ensure your remote staff are comfortable and able to perform their work effectively and efficiently. Our spacious open plan offices are supported by advanced network infrastructure, fast internet, follow best IT practices, and your staff are provided with the best technology and equipment. Our support team organises monthly events and bonding experiences to ensure staff wellness and happiness and to assist with our high staff retention rate.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases