Job Summary

  • Company
    TELUS International Philippines Inc
  • Location
    Metro Manila / NCR, Other - Philippines
  • Salary

  • Job Type
    Full Time
    Full Time, Employee
  • Job Category:
    • Customer Service/Call Centre/BPO • IT/Software Development - Other
  • Occupations:
    Technical Support
  • Industries
    ITES/BPO
Cloud Developer Support
Responsibilities:
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
  • Ability to reproduce customer issues in order to efficiently provide a holistic fix
  • Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions
  • Work closely with internal support teams to improve cloud products at a senior level
  • Provide assistance and guidance to users through public forums



Apply today – all you’ll need is a smart phone, we’ll provide the rest!

 
About Company

TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. As a pioneer in the global BPO industry, we are proud of our success over the years. We started as a small local company known as Ambergris Solutions in 2001, with only 50 seats. Ambergris was re-branded to TELUS International Philippines in 2007.

Today, TELUS International Philippines has five sites and over 14,000 proud team members delivering exceptional customer service to our clients around the world. We have grown tremendously over the years and now, we are an important part of TELUS International, a global company that enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. Our parent, TELUS, is Canada’s fastest-growing national telecommunications company with millions of its own customer connections.