Job Description:

▪ Managing incoming calls and customer service inquiries

▪ Identifying and assessing customers’ needs to achieve satisfaction

▪ Resolve service problems by clarifying the customer’s complaint via phone, email, or social media

▪ Provide appropriate solutions and alternatives, follow up to ensure resolution

▪ Keeping records of customer interactions, transactions, comments and complaints

Qualifications:

▪ Must be at least College Graduate

▪ No experience necessary but a welcome advantage!

▪ Must be able to speak in English

▪ Good communication and written skills

▪ Good problem – solving skills and focus on quality

▪ Must be flexible with working hours

Let us help you get a HEADSTART on your career!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.

• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines.

• You may also send your resume at careers@globalheadstart.com or send a text message to 0917-510-3037 for inquiries.

Key Skill(s)

Good Communication Skills

Rate this Job

About Company

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients' HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.

In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.