Job Description
Job Description:
• Managing incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
• Provide appropriate solutions and alternatives, follow up to ensure resolution
• Keeping records of customer interactions, transactions, comments and complaints
Qualifications:
• Must be at least College Graduate of any course
• No experience necessary but a welcome advantage!
• Must be able to speak in English
• Good communication and written skills
Perks and Benefits
• Paid Holidays
• Paid Vacation Leave
• Paid Sick Leave
• Retirement Benefit Plans
• Life Insurance
• Medical / Health Insurance
• Performance Bonus
You may also WALK-IN AND APPLY!
• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Just bring 2 copies of resume, 1 valid id and look for Mr. Noel as your contact person to prioritize your application.
• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines.
Interested friends of yours are welcome to apply and get hired together! Just email your resume at careers@globalheadstart.com
What are you waiting for? Apply now and let us help you get a HEADSTART on your career!