Translates IT software project plans into tangible deliverables.
Performs and evaluates risk analysis for all application systems under development.
Employs tools and techniques of systems analysis and design which enables adequate documentation of the system at each stage of the development project.
Provides an analysis of the computer resources required by new and revised applications and makes the necessary recommendation/s in the adjustments in the database set-up and configuration before the implementation.
Recommends process that will enhance the user-friendliness of present applications.
Collaborates with the Immediate Superior in estimating the hardware, software and manpower requirements of the project.
Coordinates with Server and Database Administrator as well as Data Specialist in the creation of database tables.
Incorporates appropriate internal control and security requirements in all new application systems to be developed or modified that will guarantee accuracy, completeness, timeliness and authorization of inputs and outputs.
Provides testing for security routine in the programs/systems before it gets deployed in a production environment.
Ensures that recent versions of programs are updated in the source program library.
Candidate must possess at least a Bachelor's/College Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
At least 4 years of related experience in systems or business analysis, design and web programming preferably in a banking or finance industry
Possess familiarity and knowledge in Java, Microsoft .Net, PHP, SQL programming, UNIX and windows;
Familiar with UML, flowcharting, use-case and ERD.
Understanding of database management systems, decision support technologies, Enterprise Resource Planning (ERP) and other business process solutions.
Preferably with background experience working in a Financial Institution and has familiarity with its front-end and back-end operations.
With strong analytical perception; Above average oral and written communication skills
Professionally disciplined, proactive and results-oriented; Ability to methodically as well as efficiently perform at work
The company and its subsidiaries serve top corporations through financing facilities and leasing services for transportation equipment, office equipment, industrial machinery, manufacturing machinery, and other types of equipment.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases